Hotel Management
Compass45 Hospitality offers complete hotel management services centered on creating strong relationships with each of our business partners to ensure long-term, mutually beneficial success. Our services cover all aspects of hospitality operations, reservations and revenue management, financial accounting and reporting, sales and marketing, physical plant management and brand relationships. Our size enables us to custo(mize operations for each property to ensure superior results.
We will assist with everything from pre-opening to long term management contract needs.
Finance
Our dedicated and experienced finance team provides actionable intelligence to ensure superior financial performance. Our reporting and business analytics platform is supported by our partnership with M3 Hotel Accounting and Analytics Software. Financial services provided include:
- Web-based software providing real-time financial and operational reporting
- Accounts payable and receivable management
- Daily revenue reports
- Cash flow management including daily bank reconciliation and analysis
- General ledger and balance sheet reporting and maintenance
- Annual budgeting
- Monthly, quarterly and annual financial statements and reports
- Payroll and benefit administration
Sales and Marketing
Our primary goal in sales and marketing is to increase hotel and brand awareness, market penetration and RevPAR. We provide the following sales and marketing support:
- Sales and marketing planning
- Marketing and advertising support
- Revenue based performance goals and rewards
- Direct sales support and training
- Property visits
- Brand support integration
Operations
Compass45 bases its operations management on providing clear performance expectations, empowering associates to achieve desired results and rewarding success. We provide a strong framework of guidance and support to ensure high performance in revenue, associate engagement and guest satisfaction.
- Best practices operating procedures to ensure consistency, quality and professionalism
- Financial, guest service and sales reviews ensuring high performance in each area
- On-site visits focused on the performance of each property and promote strong working relationships
- Quality assurance ensuring brand compliance and company standards are being met
- Staff training designed to reduce turnover and labor costs and increase performance
- Risk management
Food and Beverage
Our expertise includes full service dining, room service, group meeting, banquet and catering services.
- Cost and inventory control
- Food and beverage menu planning
- Restaurant promotion and advertising
- Quality initiatives
- Service training
- Banquets and catering
Revenue Management
We work directly with our associates, brand teams and third-party channel representatives to develop goals and strategies to increase market share and maximize revenue. We optimize and analyze each distribution channel to achieve maximum RevPAR and market performance.
- Revenue management strategy, development and implementation
- Expertise with leveraging brand revenue management tools and technologies.
- Leverage relationships with the brands and e-commerce market managers to maximize revenue
- Develop, implement and assess pricing strategies by market and market segments
- Optimize revenue opportunities through all distribution channels
Human Resources
Our recruiting and vetting services enable us to attract, select and retain the most qualified candidates. We provide:
- Proactive recruitment efforts
- Interview guidance for managers
- Thorough background checks and pre-employment drug screening
- Ongoing team member training
- Comprehensive performance management and coaching guidance
- Detailed job descriptions with clear objectives and responsibilities
- Employee benefits including medical, dental, vision and 401k.
- Health, safety and security procedures and training that effectively manages all worker's compensation claims to reduce risk
- Employee handbooks
- Payroll and recordkeeping services